Student & Personnel Services: Human Resources
Human Resources: Benefits Administration
Santa Cruz County Office of Education (SCCOE) employees who qualify for benefits are covered according to their Employee Unit Agreements or by Superintendent/Board Policy. For a Plan Benefits Summary you may click on the appropriate classification below. (The benefits summaries are pdf files that require Adobe Acrobat for viewing.)
Specific contact information for our insurance carriers is as follows:
Anthem Blue Cross Member Services for HMO: 1-800-227-3771 -or- www.anthem.com/ca/sisc
Anthem Blue Cross Employee Assistance Program:
EAP Brochure
EAP Highlights
Express Scripts Pharmacy Help Desk for HMO: 866-679-0929 -or- www.expressscripts.com
Anthem Blue Cross Member Services for PPO: See back of ID card -or- www.anthem.com/ca/sisc
MEDCO Customer Service and Mail Order for PPO: 800-987-5241 –or- www.medcohealth.com
Delta Dental: 1-888-335-8227 -or- www.deltadentalins.com
Vision Service Plan: 1-800-877-7195 -or- www.vsp.com
American Fidelity: 1-800-662-1113 -or- www.afadvantage.com
Standard Disability: 1-800-368-1135 -or- www.standard.com
Behavioral Health coverage: www.anthem.com/ca/sisc
Chiropractic coverage HMO and PPO through American Specialties Health, www.ashcompanies.com
Acupuncture coverage HMO and PPO: Through medical group referral from primary care physician
Open Enrollment is generally held during the months of August and September. Due to Health Insurance
Privacy Act (HIPAA) requirements, if you have claims issues, please contact the insurance carrier first to try and resolve your particular issue. If you need further assistance, please contact Robin Beall.
